Documention Templates

This category contains 3 posts

Nicely Laid Out Quick Reference Guide

I am always looking for great examples of IT user documentation and I think this is a good example. It’s a Google Apps – Tips and Tricks guide and I really like the way that it combines paragraphs of explanation with numbered stepped screen shots. Here’s the link: QuickRefGuideExample I think it looks clean, easy … Continue reading »

Lesson Plan – 4 stepped approach

Here is a link to an example Lesson Plan: Office 2007 – Lesson Plan which aligns itself to the 4 stepped approach as described in my earlier post This lesson plan example shows a lesson for Office 2007 Introduction but can be used for any IT application. Lesson plans maintain the consistency of what is trained … Continue reading »

IT Application User Manual Template

As promised here is the first of my posts providing you with some top class templates that you can use to create your own training materials. In this post I have attached a User Manual template to give you a great start when developing a manual to help users get their heads around a new IT system. Here is … Continue reading »

Reading Material

The best (training related) book I have ever read is Accelerated Learning for the 21st Century by Colin Rose. Here is a link:

Want to know more about how people learn and how to build rapport with your delegates then try this: